The problem
Many institutions want to digitise but start with isolated systems, unclear ownership, weak data standards and projects that do not improve service delivery.
ZES Public Sector Digital Transformation
A practical digital transformation roadmap for public institutions.
ZES helps public-sector leaders translate policy goals, service pressures and technology needs into phased, fundable digital programmes.
Work emailpublicsector@zes.co.zw
WhatsApp+263 719 402 371
PlanDeliverSupportImprove
Service profile
Why this service matters
Service scope
What is included
01
Digital maturity assessment
02
Process and service mapping
03
Stakeholder consultation
04
Prioritised transformation roadmap
05
Budget and implementation phasing
06
Risk and governance framework
Key benefits
What clients gain when the work is done properly
01
Move from scattered ICT purchases to a coordinated programme
02
Align technology with public value and economic development
03
Strengthen leadership confidence before major investment
04
Create a clear path for funding, implementation and accountability
Delivery process
A clear route from enquiry to useful outcomes
01
Review current services and systems
02
Map users, data flows and bottlenecks
03
Identify high-impact quick wins
04
Design phased transformation initiatives
05
Prepare roadmap, governance and reporting tools
Expected outputs
What you can expect from this service
01
Digital transformation strategy
02
Digital maturity report
03
Service and process maps
04
Implementation roadmap
05
Governance and monitoring framework
Ready to engage?
Send the essentials
Share the need, timeframe and any useful files. ZES will route it to Public Sector Digital.
FAQs
Frequently asked questions
Can this start before funding is available?
Yes. A roadmap helps leadership understand priorities, costs and sequencing before committing large budgets.
Can you align with existing national or institutional plans?
Yes. The strategy can be aligned to policy, institutional mandates and performance targets.
How is pricing determined?
Pricing depends on scope, complexity, timeframe, materials, support needs and third-party costs.
Can this service be combined with another division?
Yes. ZES can combine services where a client needs multidisciplinary support.