The problem
Public ICT projects can fail when responsibilities, data rules, security expectations, support arrangements and evaluation criteria are unclear.
ZES Public Sector Digital Transformation
ICT governance that protects public value and reduces digital project risk.
ZES supports ICT policies, standards, requirements, risk registers and governance structures so technology decisions are accountable and sustainable.
Work emailpublicsector@zes.co.zw
WhatsApp+263 719 402 371
PlanDeliverSupportImprove
Service profile
Why this service matters
Service scope
What is included
01
ICT policy review
02
Digital project governance
03
Requirements documentation
04
Cybersecurity readiness notes
05
Data access and retention rules
06
Vendor and support evaluation criteria
Key benefits
What clients gain when the work is done properly
01
Make digital decisions more defensible
02
Reduce wasted technology spending
03
Improve security and continuity
04
Clarify ownership before implementation
05
Support audits and institutional accountability
Delivery process
A clear route from enquiry to useful outcomes
01
Review policies, systems and responsibilities
02
Identify governance gaps
03
Draft practical standards and procedures
04
Validate with stakeholders
05
Prepare adoption and review plan
Expected outputs
What you can expect from this service
01
ICT governance report
02
Policy drafts or updates
03
Requirements specifications
04
Risk register
05
Implementation and review plan
Ready to engage?
Send the essentials
Share the need, timeframe and any useful files. ZES will route it to Public Sector Digital.
FAQs
Frequently asked questions
Can you support non-technical leadership?
Yes. ZES explains ICT risk and value in management language so leaders can make informed decisions.
Can this support tender or vendor evaluation documents?
Yes. ZES can help define requirements and evaluation logic while final decisions remain with the institution.
How is pricing determined?
Pricing depends on scope, complexity, timeframe, materials, support needs and third-party costs.
Can this service be combined with another division?
Yes. ZES can combine services where a client needs multidisciplinary support.