The problem
Paper files and scattered spreadsheets make records hard to find, hard to audit and easy to lose when officers transfer or departments restructure.
ZES Public Sector Digital Transformation
Secure records and workflow systems for cleaner administration.
ZES builds digital records systems that help public institutions organise files, approvals, correspondence, cases, assets and institutional knowledge.
Work emailpublicsector@zes.co.zw
WhatsApp+263 719 402 371
PlanDeliverSupportImprove
Service profile
Why this service matters
Service scope
What is included
01
Digital registries
02
Case and file tracking
03
Approval workflows
04
Document metadata
05
Access roles and audit trails
06
Searchable archives
Key benefits
What clients gain when the work is done properly
01
Find records faster
02
Improve audit readiness
03
Protect institutional memory
04
Reduce duplicated work
05
Create clearer responsibility for each file or case
Delivery process
A clear route from enquiry to useful outcomes
01
Assess existing records and filing rules
02
Define data fields and access levels
03
Configure workflows and registers
04
Migrate priority records
05
Train users and support adoption
Expected outputs
What you can expect from this service
01
Records management system
02
Workflow configuration
03
User access matrix
04
Migration template
05
Records policy notes
Ready to engage?
Send the essentials
Share the need, timeframe and any useful files. ZES will route it to Public Sector Digital.
FAQs
Frequently asked questions
Can old paper records be captured gradually?
Yes. ZES can help prioritise critical records first and build a practical migration approach.
Can access be restricted by department or role?
Yes. Role-based access and audit trails are built into the design.
How is pricing determined?
Pricing depends on scope, complexity, timeframe, materials, support needs and third-party costs.
Can this service be combined with another division?
Yes. ZES can combine services where a client needs multidisciplinary support.